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Membership Clerks Wanted at Metropolitan Health
May 14, 2015 Bursaries
Metropolitan Health is looking for 2 Membership Clerks in Cape Town.The Membership Agent is responsible for providing administrative and clerical services to ensure effective and efficient administrative operations.This position reports to the Team Leader: Membership Management and is responsible for applying the membership rules of the scheme, update and effect changes transactions interface to contributions.

Metropolitan Health is a dynamic, electronically advanced company specialising in medical scheme administration, managed healthcare and wellness solutions for restricted and open medical schemes.

The Incumbent will be responsible for:

  • Updating the membership and dependant master file according to departmental standards and within SLAs
  • Processing membership applications for eligible applicants on the system
  • Following -up on incomplete member and dependant registrations to obtain outstanding information required completing the application, via telephone, sms, e-mail and letter
  • Processing membership changes based on member correspondence received and/or scheme/rule initiated activities (such as the annual dependant eligibility checks, dependants turning 21/27)
  • Ensuring that supporting documentation for all membership transactions are recorded on the member’s account
  • Capturing accurate process notes on membership records advising reasons thereof and the action performed
  • Assisting with internal and external queries in an efficient and professional manner
  • Assisting with ad hoc departmental and business unit projects and initiatives
  • Preparing and despatching medical and administrative required documentation, including termination of previous medical schemes and distribution of documents to employer institutions (e.g. GEPF)

The applicant should meet these requirements:

  • Matric
  • At least 1-2 years data capturing experience
  • Knowledge of medical aid membership processes advantageous
  • You will be required to work a 6 day week, i.e. Monday to Fridays and on Saturdays from 8.00 to 12h00. Saturday work will be based on operational requirements

Competencies Required

  • Knowledge of office administration
  • Effective verbal and written communication skills
  • Ability to maintain high level of accuracy in preparing and entering information
  • Very effective organizational skills
  • Time management skills
  • Attention to detail
  • Deadline driven
  • Ability to work under pressure and in a team

How to apply

Applications close on 20 May 2015. Click here to apply

Metropolitan is also looking for 2 Correspondence Agents in Cape Town

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